Privacy Policy

Last updated: January 20, 2025

Information We Collect

Arizona Flower Delivery delivers fresh flowers to customers across Arizona. To process your orders and enhance your experience, we collect:

  • Order information: Name, delivery address, recipient details, and special instructions
  • Contact information: Email address and phone number for order updates and delivery coordination
  • Payment information: Securely processed by our payment processor (we do not store credit card details)
  • Device and browser information for website functionality and security
  • Usage patterns to improve our product recommendations and user experience

How We Use Your Information

The information we collect is used to:

  • Process and fulfill your flower delivery orders across Arizona
  • Send order confirmations, delivery updates, and customer service communications
  • Coordinate with local florists to ensure timely and accurate delivery
  • Improve website functionality, product selection, and user experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations and resolve disputes

Payment Processing & Security

All payment transactions are securely processed through our trusted payment processor. We use industry-standard SSL encryption to protect your data during transmission. Your credit card information is never stored on our servers - it's handled directly by our PCI-compliant payment processor.

Third-Party Services

We work with trusted fulfillment partners to process orders and coordinate delivery through a network of professional Arizona florists. Order information necessary for fulfillment (recipient name, address, delivery instructions) is shared with our fulfillment service and the assigned local florist. All partners operate under their own privacy policies and are committed to protecting your information.

Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to order history requirements)
  • Opt out of marketing communications while still receiving order updates
  • Data portability - receive your data in a structured format

To exercise these rights, contact us at privacy@arizona-flower-delivery.com

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

Questions or Concerns

We take your privacy seriously and are committed to transparency in all our practices. If you have any questions about this Privacy Policy or how we handle your information, please contact us at privacy@arizona-flower-delivery.com. We'll respond to all inquiries promptly and professionally.